Welcome to Wishtrend Comestics Store. We believe that clarity and intentionality should extend beyond our skincare formulations to every aspect of your experience with us, including how we handle your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data, reflecting our core values of transparency, care, and security.
1. Who We Are & Our Philosophy
Wishtrend is a destination for Routine Builders and Ingredient-Conscious Explorers worldwide. Our website, wishtrendcomestics.com, offers carefully curated skincare products, from Serums and Ampoules to Cleansers and Sunscreens. Just as we demystify skincare ingredients, we are committed to demystifying data privacy. This policy is designed to be as clear and accessible as our checkout process.
2. Information We Collect
We collect information that enables us to provide you with a seamless, secure, and personalized experience.
- Information You Provide Directly: This includes your name, email address, shipping/billing address, phone number, and payment information (processed securely via our partners). It also encompasses your Wish Recipe preferences, routine inquiries, and any communications with our care team.
- Transaction & Order Data: Details of the products you purchase (e.g., Cleanser, Exfoliator, Gifts & Sets), order history, shipping method (Standard or Free Shipping over $50), and transaction amounts in USD.
- Technical & Usage Data: Information collected automatically via cookies and similar technologies, such as your IP address, browser type, device information, pages you view on our site (e.g., SKIN CARE, ROUTINES sections), and how you interact with our menus and content.
- Customer Support Data: Any information shared when you contact us at [email protected].
3. How We Use Your Information
Your data is used with the same meticulous care we apply to formulating our Spot Treatments and Sunscreens.
- To process your orders, manage payments in USD, and arrange global shipping (excluding regions with complex customs).
- To communicate with you regarding order confirmations, shipping updates, and customer service inquiries.
- To improve your website experience, tailor product recommendations (like LIP & BODY & HAND routines or Miniatures), and optimize our site layout and menu navigation.
- To ensure security, protect against fraud, and comply with legal obligations.
- With your consent, to share skincare insights, new product launches, and offers aligned with your interests as an Ingredient-Conscious Explorer.
4. Data Sharing and Disclosure
We value your trust and do not sell your personal data. We share information only under these clear circumstances:
- Service Providers: Trusted third parties who perform services on our behalf, such as payment processing (PayPal, card processors), shipping carriers, and IT security. They are contractually bound to protect your data.
- Legal Compliance: If required by law, or to protect the rights, property, or safety of Wishtrend, our customers, or others.
- Business Transfers: In connection with a merger, sale, or transfer of our assets, where customer information may be part of the transferred assets.
5. International Data Transfers
We serve a global community of skincare lovers (excluding only a few regions). Your data may be processed and stored in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.
6. Data Storage and Security
We implement robust security measures designed to protect your personal information. Our checkout and payment systems are encrypted and secure. We do not store your full credit card details on our servers. Data is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Your Rights and Choices
As a valued member of our community, you have rights regarding your personal data, which may include (depending on your location):
- Access & Correction: The right to access and update your personal information.
- Deletion: The right to request deletion of your data, subject to certain legal exceptions.
- Opt-Out: The right to opt-out of marketing communications at any time by using the unsubscribe link in our emails.
- Cookie Controls: You can manage your cookie preferences through your browser settings (see Section 8).
To exercise these rights, please contact us using the details below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide a simple, secure, and conscious browsing experience. These help us remember your preferences (like currency in USD), analyze site traffic to improve our menu and product layouts, and ensure the security of your session. You can control cookies through your browser settings, though disabling some may affect site functionality.
9. Policy Updates
We may update this policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate when revisions were made. We encourage you to review this page occasionally.
Contact Us
If you have any questions about this Privacy Policy, your data, or wish to modify or cancel an order, our dedicated care team is here to ensure your experience is perfectly seamless.
📧 Email: [email protected]
🏪 Store Address: 1698 Charmaine Lane, Redmon, US 79088
Thank you for trusting Wishtrend with your skincare journey and your personal information.
With care,
The Wishtrend Team
